Customer Service Apprentice

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Rated Outstanding for apprenticeships
in our June 2017 Ofsted inspection

Ofsted - Outstanding Provider

Apprenticeship summary

Working within our Administration and candidate resource team, you will be supporting our Recruitment team to ensure we deliver the highest levels of customer service and to maintain our systems and records to the highest standard.

Your role will be varied and occasionally fast paced, constantly requiring high standards of attention to detail and a mix of activities on computer and telephone.

Core activities will include:

  • CV formatting
  • Updating database
  • Posting job adverts online
  • Updating computer records
  • Data entry
  • Searching for candidates online
  • Calling candidates to obtain their updated information
  • Helping to produce marketing information

Requirements and prospects

Desired skills

  • Must be proficient in the use of Word, Excel, PowerPoint and Outlook
  • Talk to people with ease and communicates well
  • Be friendly

Personal qualities

  • Be efficient
  • Be well organised
  • Be conscientious and service minded

About the employer

Euro-Projects Recruitment Limited

Our approach is based on challenging the norm of typical recruitment businesses; we are consultative to all parties and have a culture of being extremely thorough and professional. We started as an engineering and technology transfer consultancy so we understand the values and objectives unique to advanced engineering and modern manufacturing companies. This unique background, which is hard-wired into our DNA, means we have the unrivalled ability to make the right technical and cultural matches for the companies and people we work with.

Apprenticeship Framework:Customer service practitioner
Annual Wage: £12,000.00 - £15,000.00
Working Week: Monday - Friday 8:45am - 5:30pm with one hour for lunch
Apprenticeship duration: 18 months
Possible start date: 13-05-2019
Level: Intermediate

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Next Open Day:

Saturday 5th October 2019
10:00am - 1:00pm

Why Loughborough?

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