Apprentice Hospitality Team Member

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Rated Outstanding for apprenticeships
in our June 2017 Ofsted inspection

Ofsted - Outstanding Provider

Apprenticeship summary

As part of the Waiting team your duties will include, but not limited to:

  • To greet all guests in a warm and courteous manner and to ensure that their needs are met
  • To take guest orders and serve them promptly and efficiently in line with the food and beverage departments standards
  • Serve food and drink in line with company standards
  • To set up the restaurant, banqueting, bars and meeting rooms as per the departments’ standards
  • Prepare for lunches and dinners and set up for breakfast to the required standards
  • Comply with Health and Safety regulations
  • To comply with all food and beverage legislation and licensing laws
  • Have a friendly, bubbly personality and provide an efficient food and drink service to all guests and visitors to the hotel
  • Immaculately presented
  • Can work effectively both as part of a team and independently
  • Must be 18 to work in the bars
  • Hours of work will vary depending on the need of the business, working 5 days out of 7, including weekends

Requirements and prospects

Desired skills

  • Have excellent communication skills
  • Be hospitality and service focused
  • Driven to deliver high standards with excellent attention to detail
  • You will have a practical approach
  • Disciplined with a right first time work ethic and be able to work autonomously

Personal qualities

  • Well presented
  • Excellent customer service
  • Punctual and reliable

About the employer

Sketchley Grange Hotel

The Sketchley Grange 4 Star Hotel & Spa nestled away in the heart of England combining the perfect blend of past and present, with historical character and contemporary design is looking to recruit the following positions:

Food and Beverage Apprentice to work within our Garden room restaurant, banqueting, Garden Terrace and function bars.

We are seeking a confident individuals who want to progress into the hospitality industry as a Waiter/Waitress.  Working as part of our Food & Beverage team, you will be responsible for creating and maintaining an atmosphere conducive to comfortable dining and providing excellent customer service at all times.

Apprenticeship Framework:Hospitality team member
Location:Hinckley
Weekly Wage: £156.00
Working Week: Days: Full time (5 days out of 7) TBC Times: Hours to suit the business TBC Breaks: 30 Minutes Annual holidays: 20 days plus 8 Bank Holidays
Apprenticeship duration: 13 months
Possible start date: 02-09-2019
Level: Intermediate

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