IT/Technical Apprenticeship

X
International Students

Looking for our International Website? Click on the link below to go there.

International Website

Rated Outstanding for apprenticeships
in our June 2017 Ofsted inspection

Ofsted - Outstanding Provider

Apprenticeship summary

Duties will include:

  • Machine repair and maintenance for our UK customers, international dealer network and within the business.
  • Software and systems installations mainly conducted over the phone for our customers.
  • Internal Network & Server maintenance to keep the business running smoothly.
  • Testing and preparation of all UK and international dealer machines.
  • Material testing for our Production Department.
  • Provide technical support to our UK customers, international dealers and internal staff.
  • Supporting the development of new systems to improve and expand our product range.
  • Dealing with customer queries via email and telephone, providing helpful guidance on the best solution for them.
  • Undertake administration duties using Microsoft Word, Excel, Outlook and the Internet.

Requirements and prospects

Desired skills

  • Have a keen interest in IT Support
  • Can work as part of a team, so excellent communication skills and teamwork are essential, as are an ability to organise a varied workload
  • Contribute ideas and use initiative
  • Up for a challenge 
  • Can demonstrate good attention to detail
  • Problem-solving skills

Personal qualities

  • The successful candidate will have experience of organising themselves and workloads to a high standard, with a systematic approach to task management
  • Knowledge of standard office IT systems, equipment and processes with aptitude for learning new systems and procedures.
  • The ability to build productive working relationships is essential

About the employer

Lighthouse Uk Ltd

Every day, Lighthouse UK's sign and label printing systems solve common problems. Across sectors and industries, signs and labels help organisations to meet Health & Safety requirements, identify or track assets, and educate, protect or inform individuals.

Apprenticeship Framework:Infrastructure technician
Location:Loughborough
Weekly Wage: £200.00
Working Week: Days: Mon - Fri. Times: 9:00 – 17:00. Breaks: 1 hour lunch. Annual holidays: 18 days + Christmas Shutdown + Bank Holidays
Apprenticeship duration: 24 months
Possible start date: 17-06-2019
Level: Advanced

Join us at an Open Day

Book your place at one of our undergraduate Open Days

Next Open Day:

Saturday 5th October 2019
10:00am - 1:00pm
Register

Why Loughborough?

Find out more