Sales and Customer Support Apprenticeship

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Rated Outstanding for apprenticeships
in our June 2017 Ofsted inspection

Ofsted - Outstanding Provider

Apprenticeship summary

  • Outbound Business to Business phone calls only
  • Calls to our extensive customer base
  • Booking appointments for the sales team
  • Updating and maintaining records in our databases
  • Introduce warranty options and machine/software upgrades
  • Undertaking general office duties

Requirements and prospects

Desired skills

  • Excellent communication and interpersonal skills
  • Personable and hardworking
  • Presentable and articulate
  • A good level of maths
  • Proficient in I.T. Skills
  • Confident communication skills

Personal qualities

  • Teamwork
  • Initiative
  • Communication skills

About the employer

Lighthouse Uk Ltd

Every day, Lighthouse UK's sign and label printing systems solve common problems. Across sectors and industries, signs and labels help organisations to meet Health & Safety requirements, identify or track assets, and educate, protect or inform individuals.

Apprenticeship Framework:Customer service practitioner
Location:Loughborough
Weekly Wage: £200.00
Working Week: Days: Mon - Fri Times: 9:00 – 17:00 Breaks: 1 hour lunch Annual holidays: 18 days + Christmas Shutdown + Bank Holidays
Apprenticeship duration: 13 months
Possible start date: 30-08-2019
Level: Intermediate

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