Administrator Apprenticeship

Owing to business growth and increasing engagement from our current and prospective customer base, we have an exciting opportunity for a highly driven, focused and determined Administrator. They will work within our well regarded and respected Customer Services team.

  • Rated outstanding for apprenticeships in our June 2017 ofsted inspection
    Ofsted - Outstanding Provider

KEYFACTS

Location:

Coalville

Annual Wage:

£17,000.00

Possible Start Date:

04-01-2022

Working Week:

Monday - Friday: 9.30am - 5.30pm

Apprenticeship Framework:

Business administrator

Level:

Advanced

Duration:

18 months

APPRENTICESHIPSUMMARY

The successful applicant should have a very high attention to detail ensuring information is correctly entered onto our systems and understand what our customers require. We are a customer centric business and rely on our customer services team to be at the forefront of that. A strong willingness to proactively communicate with our customers on a very regular basis is essential.

This is primarily by telephone. Being a strong listener, who is inquisitive and keen to find solutions will fit well as we strive to build long lasting relationships. Calmness in working within tight deadlines and remaining professional at all times is a fundamental attribute for the role. Comfortable working co-operatively within a tight team of 8 people is also important. Experience in administration, packaging or customer services is viewed as desirable.

Duties to include but not limited to:

  • Effective customer liaison
  • Accurate order input
  • Optimising customer on time in full (OTIF) expectancy
  • Efficient processing of customer issues, through to completion by liaising regularly with other departments
  • Working co-operatively with other departments in the business
  • Developing a general knowledge of Health and Safety

We also use multiple systems so some familiarity with Microsoft Word, Excel and Outlook is essential.

REQUIREMENTS ANDPROSPECTS

DESIRED SKILLS:

  • Data entry with a high attention to detail
  • Communicate effectively verbally by telephone and in the written form
  • Methodical, meticulous approach
  • Working to tight deadlines
  • Organised

PERSONAL QUALITIES:

  • Calm under pressure
  • Approachable
  • Personable
  • Team player
  • Strong, active listener

ABOUT THEEMPLOYER

Board24 are a manufacturer of renewable, recyclable packaging for a variety of end uses from three sites in England and Scotland. Part of the Logson Group, we are an independent UK wide business with over 1000 employees. The corrugated board we produce is 100% recyclable, 100% biodegradable and made from 90% recycled or recovered paper. Our kraftliner is from well managed softwood forests that are certified in accordance with the rules of the Forest Stewardship Council®. We are FSC® certified, for our own, and your, peace of mind. We are members of the Sheet plant Association and Confederation of Paper Industries. We are also BRCGS Grade A and FSC® certified. We have also won numerous industry awards including the Packaging Company of the Year in 2011 and Sheet Plant Association Gold Award. Our vision is simple: to consistently deliver corrugated sheetboard solutions to suit your individual needs. To provide unrivalled customer service and quality to you. To take care of our people, our customers and our local community. We put our customers first, with a unique approach to service, aiming to build long lasting relationships

CLOSINGDATE

Friday 10th, December 2021

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