Housing officer

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Housing officers assess and address housing needs of particular localities and individuals and oversee the day-to-day management of rented properties belonging to local authorities or housing associations.

Current Entry Requirements

Entry is possible with a variety of academic qualifications and/or relevant work experience. NVQs/SVQs in Housing are available at Levels 2, 3 and 4. Professional qualifications are available and may be required for some posts.

Typical education level:

Level 4-6

Typical Tasks

  • Oversees the day-to-day running of rented properties including arranging for the signing of leases, rent collection and maintenance work.
  • Interviews prospective tenants and allocates properties to waiting list applicants.
  • Carries out regular inspections of properties to assess and ensure they are in a good state of repair.
  • Ensures that special needs accommodation is suited to the needs of particular groups such as the elderly and disabled, and that statutory requirements for providing accommodation are met.
  • Refers tenants to appropriate sources of benefits and welfare.
  • Deals with payment of rents and arrears, arranges for legal action where necessary.
  • Supports tenants groups.
  • Works closely with other agencies such as social services departments and welfare rights groups.

Desired Skills

Active Listening
Reading Comprehension
New Job Opportunities
An 1.7% rise in employment is expected by 2018 in the East Midlands.

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Entry level

Job Postings

Company: Oyster Partnership

Location: East Midlands


Company: Trident Housing

Location: Birmingham


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