Leisure or travel service occupation n.e.c.

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Workers in this unit group perform a variety of leisure and travel service occupations not elsewhere classified in MINOR GROUP 621: Leisure and Travel Services.

Current Entry Requirements

There are no formal academic entry requirements. Spoken fluency in a foreign language is needed for some posts. NVQs/SVQs in travel services are available at Levels 2 and 3. Training is also received on-the-job.

Typical education level:

Level 1-3

Typical Tasks

  • Observes regulations concerning the carrying capacity of vehicles and controls the boarding of passengers accordingly.
  • Receives passengers, checks tickets and guides them to their seats, makes announcements regarding travel arrangements and places of interest, and deals with passengers' queries.
  • Makes local arrangements at stopover points for food and accommodation.
  • Responds to enquiries and complaints, books excursions and other entertainment and provides other assistance and advice to holidaymakers.
  • Signals to driver when to stop and start bus, collects fares from passengers and issues tickets and changes destination indicators as necessary.
  • Completes way-bill at scheduled points on route and balances cash taken with tickets issued.
  • Receives passengers on ship, examines tickets and other documentation, directs them to their cabin and assists with any luggage.
  • Makes announcements to passengers and deals with enquiries.
  • Serves food and beverages to passengers.
148
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Salaries

£27,398

Potential

£17,063

Average

£13,767

Entry level

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