Rail travel assistant | Loughborough College

Rail travel assistant

X
International Students

Looking for our International Website? Click on the link below to go there.

International Website

Rail travel assistants issue, collect and inspect travel tickets, provide information and assistance to railway passengers, operate train doors, and perform a variety of duties on station platforms in connection with the arrival and departure of trains and the movement of goods and passengers, and on trains to ensure the safety and comfort of passengers.

Current Entry Requirements

There are no formal academic entry requirements, although entrants are required to take a medical examination and have normal colour vision. Training is provided off- and on-the-job. NVQs/SVQs in Rail Transport (Passenger) are available at Level 2.

Typical education level:

Level 1-3

Typical Tasks

  • Examines and collects tickets at the ticket barrier of a railway station.
  • Helps with passenger enquiries and makes announcements over a public address system at stations.
  • Loads and unloads mail, goods and luggage, operates lifts and hoists and drives small trucks.
  • Assists passengers with special needs to board and leave trains.
  • Attends to the safety, welfare and comfort of passengers on trains and manages train crew.
  • Checks control panel operation before start of journey, operates train door controls and signals to driver to start or stop train.
  • Inspects and issues tickets on trains, deals with passenger enquiries, and takes charge of goods being transported on train.

Desired Skills

Active Listening
Critical Thinking
Reading Comprehension
Learning Strategies
Writing
13
New Job Opportunities
-11.9%
An -11.9% fall in employment is expected by 2018 in the East Midlands.

Salaries

£36,816

Potential

£24,648

Average

£17,960

Entry level

Job Postings

Company: GB Railfreight Ltd

Location: Peterborough

MORE...

My Shortlist

  • There are currently no courses in your shortlist - have a look around and if you find a course that interests you, add it to your shortlist

Why Loughborough?

Find out more