Shopkeeper or proprietor - wholesale/retail

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Shopkeepers and proprietors in this unit group co-ordinate, direct and undertake the activities in the running of small, independent retail and wholesale establishments.

Current Entry Requirements

There are no formal academic entry requirements. A range of management and leadership courses in retail is available, in addition to NVQs/ SVQs in at Levels 2, 3 and 4.

Typical education level:

Level 1-3

Typical Tasks

  • Defines the market position for the business, decides what to sell, forecasts demand and develops the brand image of the business.
  • Determines staffing, financial, material and other short- and long-term requirements.
  • Oversees staff training, rotas and the allocation of work.
  • Provides information about merchandise to staff and customers and ensures customer complaints are appropriately dealt with.
  • Ensures that adequate reserves of merchandise are held and orders new stock as required.
  • Maintains financial and other shop records and controls security arrangements for the premises.
  • Authorises payment for supplies received and decides on vending price and credit terms.
  • Examines quality of merchandise and ensures that effective use is made of advertising and display facilities.

Desired Skills

Monitoring
Critical Thinking
Active Listening
Speaking
Reading Comprehension
1203
New Job Opportunities
11.6%
An 11.6% rise in employment is expected by 2018 in the East Midlands.

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Salaries

£40,814

Potential

£21,255

Average

£12,617

Entry level

Job Postings

Company: GULLYGARMS

Location: Mountsorrel

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Company: Cafe amelia

Location: Arnold

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