Telephone salesperson

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Telephone salespersons obtain, receive, process and record telephone orders for goods and services.

Current Entry Requirements

Academic qualifications may be required. Training is typically received on-the-job, supplemented by short courses in practical skills. NVQs/SVQs in Selling are available at Levels 2 and 3.

Typical education level:

Level 1-3

Typical Tasks

Desired Skills

Active Listening
Speaking
Reading Comprehension
Monitoring
Learning Strategies
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