Advanced Apprenticeship (Level 5) inOperations/Departmental Manager

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An operations or departmental manager manages teams and/or projects, achieving goals and objectives to deliver the organisation’s strategy.

You may work in the public or private sector and will require a key set of knowledge, skills and behaviours, acquired either through formal learning or applied business experience, ensuring that you are able to lead people, work professionally, and manage yourself and others.

On completion, apprentices can register as full members with the CMI and/or the ILM. Those with 3 years of management experience can apply for Chartered Manager status through the CMI.

Course Content

  • Creating and delivering operational plans
  • Managing projects
  • Leading and managing teams
  • Managing change
  • Financial and resourcemanagement
  • Talent management
  • Coaching and mentoring


  • Knowledge and skills to work effectively, safely and legally
  • Transferable and advanced skills
  • Pathway to Chartered Management status

Entry Requirements

Five GCSEs, including English and Maths at grade C/4 or above.

This apprenticeship is for individuals in roles such as: Middle Manager, Operations Manager, Regional Manager, Divisional Manager, Store Manager or Head of Department.

Before you can start an apprenticeship, you need to be in employment. The course start dates are flexible to fit around your employer.

The apprenticeship course is part time to fit around your work commitments. You will be required to attend college on a day release, and your tutor will visit you in the workplace.

Progression Opportunities

Further study can follow on from this course such as a 12-month Business and Management Top-up Degree. Successful completion of this course could assist you in furthering your career in a managerial or operations role and demonstrates an advanced level of competence to existing and potential employers.


Whilst every effort is made to ensure that the information contained on this website is correct, the College accepts no liability for any errors or omissions. Please note that details are subject to change without notice with regard to the provision of courses, course times and dates and the fees and charges levied.

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Our next open day

Saturday 5th October 2019 10:00am - 1:00pm

Our next undergraduate open day

Saturday 23rd November 2019 10:00am - 1:00pm

Key Facts

Mode of Attendance:
The Apprenticeship course is part time to fit around your work commitments, you may be required to attend college on a day release or your tutor will visit you in the work place.

Intermediate and Advanced Apprenticeships available.

Before you can start an Apprenticeship, you need to be in employment. The course start dates are flexible to fit around your employer.

College Course Code:


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