City & Guilds Level 3 Extended Diploma inTravel and Tourism

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This programme aims to develop your knowledge and experience of travel and tourism, both in terms of its theory and practice.

It will teach you everything you need to know about working within Travel & Aviation from working in a holiday resort, to greeting customers to emergency procedures at an airport. This would give you a better chance of gaining employment in this exciting travel industry. Our Level 3 course will offer practical pathways and progression into roles such as Airport passenger services agent, Cabin Crew, Holiday Representative, Travel Agent to working on an international cruise line.

Course Content

Example Modules

  • Worldwide travel and tourism destinations
  • NCFE Cabin Crew
  • Holiday Park Host
  • Development of tour operators’ products and services
  • Planning and delivering guided tours
  • NCFE Aviation Ground Handling
  • Cruise Industry
  • Promotion and Sales in Travel
  • Overseas resort representative
  • Conferences and events
  • Worldwide adventure tourism
  • Work placement in travel and tourism

You will be taught through a series of lessons, including guest speakers and visits. You will work in groups, pairs and independently, contributing to seminars and presentations to demonstrate what you have learnt.

A variety of methods are used to assess your progress including examination, individual and group presentations, case studies, assignments, projects, work based assignments, developing learning resources, and display work. You will achieve a Pass, Merit or Distinction grade for each module according to how well you cover the learning outcomes specified.

In addition to the Travel units, you will also study an NCFE Cabin Crew qualification in your first year, followed by NCFE Ground Handling in your Year 2. These additional units will provide you with industry specific training, increasing your chances of gaining employment in this very exciting and growing industry . Your studies will teach you everything you need to know about being a cabin crew member from meet and greet to emergency procedures, you will learn about the role of a passenger services agent checking essential flight documents, processing baggage and boarding customers.

The course is delivered by expert lecturers, who have worked in the travel and aviation industry, as cabin crew, overseas representatives and travel agency management. We have excellent links with East Midlands Airport and Birmingham Airport for the recruitment of Passenger Services Agents and Cabin Crew working with companies such as Swissport, Jet2 and British Airways. Students within this course also have the opportunity to take part in a work placement with Eurocamp, in Italy, Holland, France and Spain.

This is the perfect preparation for a dynamic, fun filled, high flying career - so what are you waiting for?


Students within this course also have the opportunity to take part in a work placement with Eurocamp, in Italy, Holland, France and Spain.

Entry Requirements

Four GCSEs at grade 4 or above, including either English or Maths OR Level 2 qualification in Travel and/or Aviation. If you do not have English and Maths at Level 2 on entry, you will be required to undertake these additional qualifications. As part of your study programme all learners will gain experience in a work experience environment.

Progression Opportunities

Progression opportunities include higher education Foundation Degree in Tourism Management at Loughborough College, or Careers in Cabin Crew, Passenger Services, Ramp Handlers, Holiday Park Host and Cruise ship Hosts plus many more.


Whilst every effort is made to ensure that the information contained on this website is correct, the College accepts no liability for any errors or omissions. Please note that details are subject to change without notice with regard to the provision of courses, course times and dates and the fees and charges levied.

Industry Stats

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Key Facts



Course Duration:

2 Years

College Course Code:

  • 20/21CFH1041
This start date has passed. Please contact us for more information.

Awarding Body:

AQA / City and Guilds

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