Intermediate Apprenticeship (Level 2) inBusiness Administration

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The Level 2 Business Administration Apprenticeship supports the progression and development of your aspiring Business Administrators. It can also provide the opportunity to recruit new talent and inject fresh skills and enterprise into your organisation. Apprentices will be trained within the context of your organisation, meaning apprentices contribute to business productivity, while developing their own skills and abilities to effectively develop, maintain and improve administration services and support functions. Our programme combines academic learning and on-the–job practical training with a strong focus on workplace performance, enabling apprentices to develop highly transferable set of knowledge, skills and behaviours to effectively support and engage with different parts of your organisation and interact with internal or external customers, with a focus on : adding value, contributing to the efficiency of your organisation, through support of functional areas, working across teams and resolving issues as requested.

Course Content

  • Principles of providing administration services
  • Communication in a business environment
  • Develop working relationships with colleagues
  • Manage personal performance and development
  • Principles of business document production and information management
  • Understanding employer organisation

Entry Requirements

GCSE (or equivalent) in Maths & English Grades D/3 and above.

Assessment Methods

On-programme is the learning phase for apprentices to apply the academic theory to their own organisations and role, and to capture the skills, knowledge and behaviours developed on the programme and in the workplace. To achieve this apprenticeship, it is necessary to complete 20% off-the-job training during the on-programme phase of their apprenticeship, this can be tracked and monitored through our e-portfolio. On programme assessment includes: - Regular formative assessment. - Development of a portfolio demonstrating learning and development activities with their application in the workplace.

Progression Opportunities

  • Successful learners can progress to a range of qualifications, including: Level 3 Business Administration or Leadership & Management Apprenticeships.


Whilst every effort is made to ensure that the information contained on this website is correct, the College accepts no liability for any errors or omissions. Please note that details are subject to change without notice with regard to the provision of courses, course times and dates and the fees and charges levied.

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