As a Front of House Reception apprentice you will already be working or looking for employment in a hotel, conference and leisure centre or hospital/medical centre reception area. The role is customer focused with a strong emphasis on creating a positive image.
Tasks will include dealing with communications, taking bookings, dealing with arrivals and departures, producing business documents, providing information to customers and working safely and effectively.
As a front of house team member at this level you will undertake a range of routine tasks in different work contexts. You should have some independence but are usually supervised.
- Dealing with communications
- Taking bookings
- Dealing with arrivals and departures
- Producing business documents
- Providing information to customers
- Working safely and effectively
The whole programme will take 12 months to achieve. You will be assessed in the workplace to show that you can work to the standards expected by employers in industry. Your actual qualification involves achieving a number of units. Each unit has a credit value and represents an aspect of the work you do. You will complete a portfolio and a number of technical certificates are achieved by assessing your knowledge and understanding by completing on-line questions.
Advanced Apprenticeship in Hospitality Supervision and Leadership
Whilst every effort is made to ensure that the information contained on this website is correct, the College accepts no liability for any errors or omissions. Please note that details are subject to change without notice with regard to the provision of courses, course times and dates and the fees and charges levied.
Find out more
at an Open Day
It's great to read about a college and what it has to offer but there's really no substitute for experiencing it at an Open Day.
At our Open Days, our expert staff are on hand to tell you about our courses and what careers they lead to.
They'll also guide you through our application process, explain the different kinds of support available, and talk to you about the huge variety of enrichment activities that you can be part of.
With opportunities to talk to our current students, as well as take part in tours of our campus and halls of residence, an Open Day really is the best way to get a feel for what it's like to be a Loughborough College student.