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Exam FAQs

A Level FAQs

  • Q1. When will I get my A level results?

    You will get your A level results, which this year is a calculated grade, on Thursday 13th August.

  • Q2. How will I get my results?

    Your A level results will be emailed to your college email account. Please make sure you can access your college email in advance of the 13th August and contact IT on 01509 618369 if you find you have any difficulties logging on.

    On the 13th August, the College cannot begin emailing results until 8:00 am and it may take several hours until every student receives their email. If you have not received your results email by 10:00 am please don’t hesitate to contact us on 01509 618305.

  • Q3. Can I come into college to speak to someone about my results?

    Yes, you will be able to book an appointment to come into college to meet with a member of staff who will be able to help you. We will send details of how you do this on Wednesday 12th August.

  • Q4. Will I be able to challenge my A level grade?

    New guidance has been published about the appeals process for students:

    • Learners cannot appeal against the Centre Assessed Grade (the grade submitted by the college to the exam board).
    • Learners cannot appeal on the grounds that they think they would have done better in the actual exam.
    • The route to appeal on the grounds of mock exam results is now not available. Mock exam results were part of the evidence colleges took into account when determining Centre Assessed Grades (CAGs) for students.
    • Students can request an error check if they think there has been an administrative error with the CAG.
    • Students can appeal if they have concerns about bias, discrimination or any other factor that suggests that the college did not behave with integrity when determining the centre assessed grade.

    (Last updated: 1pm on 20th August 2020)

  • Q5. I am feeling anxious about my results, is there anyone I can speak to at college?

    Yes, please call the Student Support Team on 07979 737474 or email support@loucoll.ac.uk and we will be able to speak to you and provide support.

    Make sure you speak to somebody if you are feeling anxious or struggling with your mental health. This might be a parent, carer or someone else you trust. You can also contact:

    • Young Minds: Text YM to 85258 or visit youngminds.org.uk
    • Childline: 0800 11 11 or visit childline.org.uk
    • Your GP: call and ask for an emergency appointment.
    • NHS 111: they can assist in providing the mental health support you may need
  • Q6. What do I do if I want to improve on my A level grades?

    You will have an opportunity to sit your A level exams in the Autumn series of exams running in October 2020.  Information about the process for doing this will be sent out with your exam results and, if you wish, can be discussed with you on results day,

  • Q7. What do I do if I think the college made a mistake when submitting my A level grade?

    You can ask us to check whether we made an error when submitting your centre assessment grade or your position in the rank order. If we think a mistake was made, we can submit an appeal to the Awarding Body, but it must be supported by clear evidence that an error had been. Follow the instructions issued when you receive your results.

  • Q8. What do I do if I think the Awarding Body made a mistake when calculating my A level grade?

    The college can appeal to an Awarding Body on your behalf if it believes the Awarding Body used the wrong data when calculating grades or has incorrectly communicated the grades calculated. Follow the instructions issued when you receive your results.

  • Q9. When can I take my Exam?

    If you are unhappy with your result and wish to take your exam, the timetable runs from 5th to 23rd October.  The last week of this timetable is our half-term week. You must make sure you are available for all the exam sessions you wish to take. The deadline for entry is 28th August 2020

GCSE FAQs

  • Q1. When will I get my GCSE results?

    You will get your GCSE results, which this year is a calculated grade, on Thursday 20th August.

  • Q2. How will I get my results?

    Your GCSE results will be emailed to your college email account. Please make sure you can access your college email in advance of the 20th August and contact IT on 01509 618369 if you find you have any difficulties logging on.

    On the 20th August, the College cannot begin emailing results until 8:00 am and it can take several hours until every student receives their email. If you have not received your results email by 10.00 am please don’t hesitate to contact us on 01509 618305.

  • Q3. Can I come into college to speak to someone about my results?

    Yes, you will be able to book an appointment to come into college to meet with a member of staff who will be able to help you. We will send details of how you do this on Wednesday 19th August.

  • Q4. Will I be able to challenge my GCSE grade?

    New guidance has been published about the appeals process for students:

    • Learners cannot appeal against the Centre Assessed Grade (the grade submitted by the college to the exam board).
    • Learners cannot appeal on the grounds that they think they would have done better in the actual exam.
    • The route to appeal on the grounds of mock exam results is now not available. Mock exam results were part of the evidence colleges took into account when determining Centre Assessed Grades (CAGs) for students.
    • Students can request an error check if they think there has been an administrative error with the CAG.
    • Students can appeal if they have concerns about bias, discrimination or any other factor that suggests that the college did not behave with integrity when determining the centre assessed grade.

    (Last updated: 1pm on 20th August 2020)

  • Q5. I am feeling anxious about my results, is there anyone I can speak to at college?

    Yes, please call the Student Support Team on 07979 737474 or email support@loucoll.ac.uk and we will be able to speak to you and provide support.

    Make sure you speak to somebody if you are feeling anxious or struggling with your mental health. This might be a parent, carer or someone else you trust.

    You can also contact:

  • Q6. What do I do if I want to improve on my GCSE grades?

    You will have an opportunity to sit your GCSE exams in the Autumn series of exams, running in November 2020. Information about the process for doing this will be sent out with your exam results and if you wish can be discussed with you on results day.

  • Q7. What do I do if I think the college made a mistake when submitting my GCSE grade?

    You can ask us to check whether we made an error when submitting your centre assessment grade or your position in the rank order. If we think a mistake was made, we can submit an appeal to the Awarding Body, but it must be supported by clear evidence that an error had been made.

  • Q8. What do I do if I think the Awarding Body made a mistake when calculating my GCSE grade?

    The college can appeal to an Awarding Body on your behalf if it believes the Awarding Body used the wrong data when calculating grades or has incorrectly communicated the grades calculated.

  • Q9 When can I take my GCSE Exam?

    If you are unhappy with your result and wish to take your exam, the timetable runs from 2nd - 9th November 2020.

    The college deadline for entry to the exam series is 28th September 2020.

  • Q10 What evidence was used to calculate my Centre Assessed Grade (CAG)?

    The evidence used to calculate your GCSE grade included:

    • Assessment of your performance in English and maths throughout the year. For maths, a greater weighting was placed on the mock exam taken in February 2020 and for English an equal weighting was applied to the three assessments taken in class.
    • An uplift to your mock score that was applied to allow for the fact that you had not completed your course.
    • In-class assessment and homework taken over the year.

    If you had an access arrangement, e.g. reader or own room, this was taken into account on your assessment marks according to the Joint Council of Qualification guidelines. In addition, where illness or other circumstances might have affected your performance in your mocks, this was also considered when determining Centre Assessed Grades.

Vocational Qualification FAQs


BTEC Results

When can I expect my final BTEC result?

Pearson, the awarding body for BTEC qualifications, will begin sending out results to colleges this week.

Our teams will be processing them as fast as possible in order to send out official confirmation to students.

We are aiming to have all results sent out by Friday, 4th September 2020. If you have not received your results by then, please email: ExamSharedMailbox@loucoll.ac.uk


Calculated Results Only

This information is relevant to the following Awarding Bodies and types of qualifications

Qualification Type/Level Result Date
AIM Awards Level 3 13th August 2020
AAT Level 2 13th August 2020
Cambridge Technical Level 2 & Level 3 13th August 2020 from 08:00
CAVA Early release – prior to 13th August  
City and Guilds Level 3 13th August 2020 from 08:00
Functional Skills Level 1 & 2 Rolling basis - result expected by 31st August 2020
LIBF 13th August 2020 from 08:00
NCFE Level 1 and Level 2 19th August 2020 from 08:00
NCFE Level 3 13th August 2020 from 08:00
Pearson BTEC Firsts Level 1/2 20th August 2020 from 08:00
Pearson BTEC Entry Level 1 – Level 3 Rolling basis - result expected by 31st August 2020
Pearson BTEC Level 3 Rolling basis - result expected by 31st August 2020
Pearson BTEC National Level 3 13th August 2020 from 08:00
RSL 13th August 2020 from 08:00
Trinity ESOL Skills for Life Entry 1 – Level 1 In progress