Employment Type: Part-Time, Permanent

Hours of Work: 30 Hours Per Week

Position Overview:

We are seeking a dedicated Apprentice Administrator to join our team in Bardon. You will be responsible for the processing of paperwork and dealing with customer queries in a timely manner. You will also be fielding and directing customer queries to the relevant individual/department and dealing with them if admin related. You will support the department in providing a high level of customer service and help to develop repeat business.

What you’ll be doing as an Apprentice Administrator:

• Ensuring the accurate and proficient maintenance of filing systems
• Proactively follow up quotation issues by the design team via telephone or email
• Fielding queries in a professional and efficient manner, and thereafter relay the queries to the relevant team member
• Accurate data input
• Provide administrative support to the truss design and management team
• Liaise with customers regarding new projects, upcoming opportunities and current enquires
• Support the wider department in achieving sales and customer service objectives
• Assisting with the preparation and maintenance of departmental records

Your Skills:

• Attention to detail
• Customer Service
• Complaint handling
• Excellent communication skills, both verbal and written
• Good organisational and time management skills
• A proactive approach to following up opportunities and building customer relationships
• Ability to work effectively as part of a team