Higher Apprenticeship (Level 5) inOperations or Departmental Manager

An Operations or departmental manager is someone who manages teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisations strategy. They are accountable to a more senior manager or business owner. Working in the private, public or third sector and in all sizes of organisation, specific responsibilities and job titles will vary, but the knowledge, skills and behaviours needed will be the same. Key responsibilities may include creating and delivering operational plans, managing projects, leading and managing teams, managing change, financial and resource management, talent management, coaching and mentoring. Roles may include: Operations manager, Regional manager, Divisional manager, Department manager and Specialist managers.

Course Content

This Apprenticeship consists of a mixture of blended learning in the work place and compulsory taught delivery at Loughborough College. The taught element will be one day per month for the duration of the practical delivery of the Apprenticeship. If functional skills are required, these are taught in college lessons.

Off the Job Training Provided

On-programme is the learning phase for Apprentices to apply the academic theory to their own organisations and role, and to capture the skills, knowledge and behaviours developed on the programme and in the workplace. To achieve this, Apprentices need to complete off-the-job training during the on-programme phase of their Apprenticeship, this is tracked and monitored through our e-portfolio. This might be achieved through shadowing colleagues, E-learning, internal training and research as well as taught sessions by Loughborough College.

Course Content

Regular formative assessment, development of a portfolio demonstrating learning and development activities with their application in the workplace and a work based project

  • Operational Management
  • Leading People
  • Project Management
  • Building Relationships
  • Communication
  • Decision Making.

Where youcan work

Existing managers who have already developed practical experience but wish to further develop their theoretical understanding of management skills or aspiring to senior management e.g.: Operations Managers, Regional Managers, Divisional Managers, Department Managers and Specialist Managers.

Key Information

  • Start date is set college Cohorts – October – Enrolment to take place the month prior to cohort start date
  • The apprenticeship is primarily based in the workplace
  • Within the first 24 months additional training is delivered at Loughborough College, one day a month, Wednesday’s 9:00am – 4:00pm. (Dates to be provided on enrolment).

Entry Requirements & Functional Skills

  • 5 GCSE’s at Grade C/4 (or above) including Level 2 GCSE C/4 or above including English, Maths or and Science
  • Management experience needed
  • If an Apprentice has not already achieved Level 2 (GCSE C/4 or above) English & Maths they must: -Study for and achieve Functional Skills Level 2 English & Maths.
  • Initial Assessment on enrolment Level 1 Maths & English

Qualification(s) Obtained

  • L5 Apprenticeship Standard in Operations/Departmental Manager
  • Chartered Status
  • L2 Functional Skills English and maths (if required)

Awarding Organisation

  • End Point Assessment Organisation (EPAO) of choice is CMI

Progression Opportunities

  • L6 Chartered Management Degree Apprenticeship

Get in touch

Speak to one of our business development experts about how we can help you to grow your business.

Call: 01509 515461

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