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Accessibility Statement

This accessibility statement applies to loucoll.ac.uk

This website is run by Loughborough College. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • Keyboard only or Screen reader users may find it difficult to access all of the content in the Virtual 360 Tour of the college.
  • Some older PDF documents are not fully accessible to screen reader software.
  • Some videos on our website do not have the required caption or transcriptions available.
  • Some link text does not make sense when read on its own.
  • Live video streams do not have captions.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact enquiries@loucoll.ac.uk. We’ll consider your request and get back to you in 2 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact websupport@loucoll.ac.uk. We’ll review, address and seek to resolve any issues you may be facing accessing our services.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or email

If you would like to get in touch via email websupport@loucoll.ac.uk or phone 01509 215831.

Technical information about this website’s accessibility

Loughborough College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations:

  • On some older pages, colour combinations do not fully meet colour contrast ratio standards making it difficult for users with visual impairments. This fails WCAG 2.1 success criteria 1.4.3: Contrast minimum (AA).
  • Some older pages have incorrect heading structures, such as multiple H1 tags, or a structure that doesn’t follow a logical order. This fails WCAG 2.1 success criteria 2.4.6: Headings and Labels (AA).
  • The currently active page in a multi-page list is not programmatically determined and this may confuse or mislead users of assistive technology. This doesn't meet WCAG 2.1 success criterion 4.1.2 (name, role, value).
  • On some older pages, hover menus are used and no dismissal mechanism without moving the cursor is offered This doesn't meet WCAG 2.1 success criteria WCAG 1.4.13 Content on Hover or Focus
  • The Virtual Tour has issues with some buttons & links not having accessible names, incorrect structure of a list and aria attributes not being fully compliant.

The tour is hosted on an external service, and we are looking at how these issues can be addressed. We aim to have a plan of action and resolution of the issues by October 2024.

Content that’s not within the scope of the accessibility regulations:

PDFs and Documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Some of our PDFs and Documents are essential to providing our services don't fully meet accessibility requirements. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

We plan to either fix these or replace them with accessible HTML and are working to address this issue by October 2024.

Any new PDFs or Word documents we publish will meet accessibility standards.

Video Captions

  • Some embedded videos are not captioned or use automatically generated captions which may be inaccurate. This fails WCAG 2.1 success criteria 1.2.2: Captions (Prerecorded) (A).

The regulations do not apply to recorded videos published before 23 September 2020.

Any new videos we publish will have edited captions and transcripts.

Live Video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

Issue Description / Action Planed Resolution Date
Colour Contrast A review of all pages on the website is underway. Fixes for most issues found have been undertaken and further testing to confirm full compliance is scheduled. September 2024
Page structure (Headings) A review of all pages on the website is underway. Fixes for most issues found have been undertaken and further testing to confirm full compliance is scheduled. September 2024
Page structure (Active page indication) A review of the menu systems and code used to find appropriate solution. September 2024
Virtual Tour Contact with external supplier to look at how these issues can be addressed. Review of situation and plan October 2024
PDF & Documents Full review of PDFs and documents linked from the website and updates to non-compliant items. September 2024

Preparation of this accessibility statement

This statement was prepared on 22nd September 2020. It was last reviewed on 10th May 2024 and last updated on 10th May 2024.

This website was last tested on 10th May 2024. The test was carried out by Loughborough College Web Team using both automated and manual testing