Level 2 Certificate Understanding Tenant Support in Social Housing
Course Overview
This qualification is designed for learners who want to improve their knowledge of the functions of housing associations and ways in which their tenants can be supported. It will support learners within the housing sector to develop their knowledge of how to better support tenants.
Entry requirements
There are no formal entry criteria, however it is advisable that learners already have a Level 2 or equivalent qualification (Five or more GCSE/O levels grade A*-C, one A level, two or three AS levels, NVQ Level 2).
Distance Learning programmes are Fully Funded for eligible adults via the Adult Education Budget.
Key Information
A short, accredited Distance Learning Qualification completed within 12- 16 weeks. Self-Study Knowledge Based Qualification with the support of a subject specialist trainer. Choice of Paper and Online Resources and Assessments Method subject to availability. The sooner you complete one course the sooner you can move onto another. Ideal for continued professional development in your area of expertise, to gain prior knowledge for future employment or for your own personal interest in the subject.
Experience in the workplace is not essential as this is a knowledge-only qualification.
Programme Content
Unit 1 - Introduction to the Social Housing Sector
Unit 2 - Understand the Principles of Safeguarding, Equality and Diversity
Unit 3 - Understand Mental and Physical Ill-Health
Unit 4 - Understand Reasons for Problematic Behaviour
Unit 5 - Understand Issues Affecting Isolated Tenants
Progression opportunities
Learners may wish to progress onto another distance learning course in another subject for example in Team Leading or Customer Service or Mental Health Awareness.
Where can you work?
This course is well suited to those working in or with the social housing sector, but is valuable for anyone wanting to learn more about the social housing sector.
