Vacancy Transport & Despatch Administrator Apprentice

Join our busy transport and despatch team and help ensure vehicles, parts and outdoor leisure products reach customers correctly and on time. You will gain practical administration experience supporting delivery paperwork, courier communication, tracking and day-to-day organisation.

• Support the transport and despatch team with day-to-day administration and paperwork.
• Prepare, check, print and organise delivery paperwork, labels, manifests and picking documents.
• Update order, courier and delivery information accurately in company systems and trackers.
• Help monitor deliveries and collections, checking tracking updates and escalating delays or issues to the Transport Manager.
• Assist with customer and courier communication, including booking information, delivery updates and basic follow-ups.
• Support route planning administration by ensuring delivery information, notes and paperwork are complete and clearly recorded.
• Help keep courier folders, despatch records and proof-of-delivery information organised and easy to locate.
• Work with warehouse and customer service colleagues to help ensure the correct item, paperwork and delivery information are matched.
• Assist with basic reports and trackers for deliveries, collections, courier issues and outstanding actions.
• Support the team with filing, meeting notes, action tracking and process documentation.
• Escalate missing information, delivery concerns or paperwork discrepancies promptly to the Transport Manager.
• Follow company procedures, including health and safety requirements, and complete work accurately within agreed timescales.