Vacancy Business Administration Apprentice
Vacancy overview
Code: 1000348624
As a business to business energy administrator apprentice, you'll manage a wide range of tasks, from liaising with suppliers and sales teams to directly assisting our clients. Your ability to multitask and communicate clearly will be essential as you navigate the complexities of the energy market.
Your responsibilities will include:
- Supplier & Sales Liaison: Work closely with our sales team and
energy suppliers to manage contract details, handle objections, and ensure a seamless sales process. - Quote Management: Get quotes for customers back to them in a
timely fashion, ensuring accuracy and all necessary documentation. - Customer Support: Serve as a key point of contact for customer
queries, providing prompt and professional assistance. - CRM Management: Keep our customer relationship management
(CRM) system up-to-date with all relevant client and contract
information. - Lead Generation & New Business Development: Proactively identify, prospect, and qualify new business leads to drive customer acquisition, expanding the company's client base.
Requirements and prospects
High Commitment to Compliance: Given our role in the regulated energy sector, a strong personal commitment to maintaining confidentiality and adhering to legislative policies is essential. Proactive and Self-Driven Work Ethic: The ability to work without constant supervision and to proactively look for ways to improve processes (as detailed in the role description) is critical. We look for initiative, not just obedience. Organisational Maturity: The maturity and reliability required to manage complex tasks like sensitive client documentation. Professional Communication: Excellent telephone and email etiquette is required for interacting with B2B clients, suppliers, and senior managers. Long-Term Focus: A genuine interest in establishing a long-term career within the business administration or operations field of the energy industry.
Desired skills and personal qualities:
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Team working
- Initiative
- Non judgemental
About the employer
HER UTILITY LTD
Her Utility is an independent energy consultancy dedicated to helping businesses optimise their energy procurement. We analyse your energy usage, assess market options, and negotiate with suppliers to secure the most competitive rates. Our goal is to ensure your organisation’s energy needs are met efficiently, transparently, and at the lowest possible cost — allowing you to focus on your core operations while we manage the complexities of the energy market on your behalf.