Air travel assistant

Current Entry Requirements

Entrants usually possess GCSEs/S grades. Fluency in a foreign language may also be required in some posts. Training typically lasts between 3 to 6 weeks followed by a 6 to 12 month probationary period of on-the-job training.

Typical education level:

Typical Tasks

• Receives passengers at airport terminal, examines tickets and other documentation, checks in luggage and distributes boarding passes.

• Checks emergency equipment, distributes reading material, blankets and other items, and ensures that the aircraft is ready for the receipt of passengers.

• Welcomes passengers on board the aircraft, guides them to their seats and assists with any hand luggage.

• Ensures that sufficient stocks of meals and beverages are on board the aircraft prior to take off and serves passengers during the flight.

• Sells duty-free goods during the flight.

• Makes announcements on behalf of the pilot, demonstrates the use of emergency equipment and checks that safety belts are fastened.

• Directs and instructs passengers in the event of an emergency, ensures safety procedures are followed.