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Customer Service Practitioner Apprentice

KEYFACTS

Location:

Leicester

Wage:

£15,175.68

Possible Start Date:

05-08-2024

Working Week:

Monday– Thursday: 8am–4:30pm Friday: 8am– 1pm

Apprenticeship Framework:

Sales, marketing and procurement

Level:

Intermediate

Duration:

15 Months

APPRENTICESHIPSUMMARY

This is a fantastic opportunity for a customer focused individual who'll have the chance to get involved to support various departments such as HR, Finance, Purchasing and Sales in a series of different rotations across the business in order to demonstrate proficiency in a number of office based activities as required by the qualification.

  • Answer phone calls appropriately and in a professional manner.
  • To use IT systems including Microsoft Outlook, Word & Excel
  • To handle requests for information
  • Liasing with various departments
  • Undertake any reasonable tasks as required by Management Team
  • To maintain complete confidentiality at all times

REQUIREMENTS ANDPROSPECTS

DESIRED SKILLS & PERSONAL Qualities:

  • Communication skills
  • IT skills
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Non judgemental
  • Patience

Things to consider

Additional training to take place at Loughborough College to develop knowledge, skills and behaviours in accordance to this Apprenticeship. Please ensure you are able to travel before applying. Loughborough College reserves the right to withdraw this vacancy before the end date, following consultation with the employer.

ABOUT THEEMPLOYER

SPS Technologies Limited

SPS Technologies has been established since 1936, its product offering, and investment strategy is focused on technically sophisticated components and materials that are necessary and vital to key end-user markets such as aerospace, transportation, power generation, racing, farm and construction equipment and general industrial. Quality control programs of all SPS businesses reflect the demanding requirements of SPS' aerospace heritage. All product lines benefit from the culture of quality that has a long history at SPS. Because of this culture and our strong product design capability, many of SPS' products are manufactured for safety-critical applications.

CLOSINGDATE

Friday 31st, May 2024

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